Privacy Policy

1. Controller

RenderComp is operated by Trimora Inc. (Trimora株式会社), represented by Hiromi Ishino. For privacy inquiries, use the support page at rendercomp.com/support or email [email protected].

2. Data We Collect

• Purchase data: Email address, payment information (processed by Stripe — we do not store card numbers), purchase amount and date.
• License data: License keys and download tokens issued for your purchase, stored in Cloudflare D1.
• Usage analytics: Aggregated, anonymized page view data via Cloudflare Web Analytics (no cookies, no cross-site tracking).

3. How We Use Your Data

• To fulfill your purchase (contract performance): providing the download link and license key, issuing receipts.
• To communicate about product updates relevant to your purchase (legitimate interest).
• To comply with legal obligations (tax records, etc.).

4. Third-Party Processors

• Stripe — payment processing and merchant of record (acts as an independent controller for payment data; Stripe's privacy policy applies).
• Cloudflare — website infrastructure and template download delivery.
• Resend — transactional email delivery (purchase confirmation, product updates).

5. Data Retention

Purchase records are retained for 7 years as required by Japanese tax law. You may request deletion of any data not subject to legal retention via the support page at rendercomp.com/support or by email to [email protected].

6. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to lodge a complaint with your national supervisory authority. To exercise these rights, contact us via the support page at rendercomp.com/support or by email to [email protected].

7. Cookies

RenderComp does not use tracking cookies. Cloudflare Web Analytics uses privacy-preserving, cookieless measurement. Stripe may set functional cookies during the checkout process.